Shop Reviews & Testimonials - Kuper's Automotive

Kathy Merrifield

Customer Review

★★★★★

I am a recent widow and I know nothing about my car because my husband had always taken care of it. In a day where most businesses don't even know what the words “ Customer Service “ means Kuper's went above and beyond! The whole crew was polite, efficient and took care of my car in a timely manner. Randy was so pleasant to talk to and even arranged for Jose to give me a ride home. It's very reassuring to know that I now have a automotive repair shop and a crew that I can trust with my car. I will never go anywhere else.

Patricia Ryan

Customer Review

★★★★★

I have taken my car to the wonderful mechanics at Kupers for several years now and I will never go anywhere else ! Very knowledgeable guys that have always been there for my problems . They have worked with me on every procedure they have done on my car and never, ever tried to sell me something I did not want or need! This is wonderful ! I give them 10

Susie Hunt

Customer Review

★★★★★

95 Dodge Diesel 48re transmission scheduled for a rebuild out of town to be towed. Wanted a “local” second opinion, not to many transmission specialists in Red Bluff. Called around ended up at Kuypers for second opinion. SURPRISE!! Rebuild not needed just yet. REBUILD Cost: $3,000.00+ KUYPERS Kure: $338.19 What sensor controls the transmission temperature? Thermometrics Transmission Fluid Temperature Sensor Thermometrics Transmission Fluid Temperature Sensor (TFT) measures the temperature of transmission fluid. It provides input to the control module to modify shift patterns for smoother shifting in automatic transmissions, and also provides over-temperature protection by locking the torque converter. Vehicle becomes locked in a single gear. Many modern vehicles are equipped with failsafe devices, which prevent the transmission from shifting gears if a mechanical or electrical problem is detected. If your transmission position sensor is failing, your transmission may become locked in an unchanging gear. This condition is known as limp mode, and a car that has gone into limp mode is suffering from severe transmission issues.

Nancy Wikeen

Customer Review

★★★★★

I called Kuper's based on their location, expertise, and professionalism, they quickly scheduled me the next day. I took my jeep in, and delightful Arlene helped me out. She brought to my attention that my check engine light was on, and I said yes, it's been on for a while etc. She said let's diagnose it first. I said great. She had the team hook my car up to their diagnostic equipment and said it could be one of a few things and had another the come out and talk with me. The gentleman said it could be a thermostat or something else but he could not be sure so he asked me if I could bring my car in first thing in the morning. I said sure. I was there the next morning 7:30am. I told t hem to take their time as I was I no rush. They called me around 3ish and said my car is ready. When I went to pay Arlene said there is no charge, but that the parts that are needed to fix the check engine light needed to be ordered and once it's in they would fix the check engine light issue and smog my car at the same time. I told her I did need my car back asap as I had to be out of town mid next week. She said she would put a rush on the part. Kupers' is clean, the office staff super nice, down to earth, they sat and talked with me, explaining everything. I won't be going to the Jeep dealership anymore they took forever to even schedule me in for service, Kuper's got me in right away. Customer Service is top notch and Kuper's has a new client now. Thanks, Kuper's for everything.

Dan Jones

Customer Review

★★★★★

Got my oil changed and Jose gave the best customer service!! I will definitely be coming back because of Jose!

J Samay

Customer Review

★★★★★

With temps reaching 111 today the thought of sitting at the auto shop waiting for my car to get fixed was not fun. But then this is no ordinary auto shop. The newly renovated Kupers Automotive is beautiful inside. Gorgeous interior design, fresh popcorn and drinks. There's even a little area if you have to bring your pet. You walk in and it is cool and inviting. Even the couch and chairs are comfortable. The service is stellar too!! Locally owned, friendly and so professional! I feel lucky to have such a reliable and nice place to take my car. Thank you Kupers Automotive!

Dave Anady

Customer Review

★★★★★

Had a major engine failure while traveling. Harry and his people did an outstanding job on this major repair. They dealt with the warranty people and assisted in getting the repair covered. When I got the truck back it is running better than ever. Very professional mechanic, keeping you informed along the process.

Roxanne Stark

Customer Review

★★★★★

My window switch broke in 100 degree heat. I have my 90 year old Mom with me to drive back to Redding with my window down. Kupers Auto looked at it got my window up in 5 minutes. Kupers would not let me pay What a blessing. I highly recommend KUPERS!

Dave and Mel Hickman

Customer Review

★★★★★

Driving through Red Bluff in our camper van, the check engine light came on and the engine was running roughly. Based on these Google reviews we called Kuper's and they took us in right away on a 110 degree summer Wednesday. Within an hour they had news and knew they'd need it overnight. They gave us a ride to the hotel and picked us up the next day at checkout time. We spent a few hours in their lobby which was super pleasant and air conditioned. They diagnosed the problem, got the parts, fixed the issues and got us on our way, and we paid far less then I anticipated. Friendly, professional, and good people. Popcorn machine and a dog water bowl in the lobby, too!

Lee Mercer

Customer Review

★★★★★

We have lived in Red Bluff 48 years. Kuper's Automotive is the most professional auto repair in town. The professional is a reflection of the owner to the technicians and the counter staff. There isn't a better automobile repair shop in town.

M Stuart

Customer Review

★★★★★

I came in late in the day, but they took me in and solved my problem quickly and with a smile. I'm going to try them again next time I need an automotive help.

Maria Edwards

Customer Review

★★★★★

Kuper's is amazing! Ever since taking my car here for the first time a few years ago it’s the only place I like to go. They are friendly and honest. They don't try to make me pay for services that aren't necessary and are always honest when it comes to what really needs to be done. I have always appreciated the honesty and always recommend them to people.

Aj Hamblen

Customer Review

★★★★★

Was passing through red bluff and my had issues with my pickup, Kuper's got me in and out same day. Thank you Harry!!!!!

Sheri Weston

Customer Review

★★★★★

Hands down the best automotive repair center around!!! Everyone at Kupers are experienced, professional and kind ! Than you guys for taking care or all my vehicles ❤️

I've always had a wonderful experience with Kuper’s. They get any and all of my repairs done in a timely manner, and the quality is always above and beyond. They are the best in town, and I've always recommended them as the best!

- Amileah B (5-Star Google Review)

I have been a customer at Kuper's Automotive since 2012. Since then, I have had numerous vehicles worked on, and they have always taken care of me. As a former Service Adviser, I noticed I wasn't charged for things that I had been charged for elsewhere, the same as the other customers. Today's automobiles are high-tech, complex, and ever-evolving, but Kuper's Automotive has a highly competent team and stands by their work!

- JW (5-Star Google Review)

I needed emergency car repair, was on the road from Seattle and was concerned about being treated as an out-of-towner. These guys were prompt, very professional, and the price was very fair. I'm thrilled that I stopped here for repairs, and I would definitely recommend them for your car service.

- J L (5-Star Google Review)

I have been here various times for different services on my car, and each time I have been there they have always provided excellent service. Each person there is extremely polite and seems to actually listen to your concerns and accurately diagnose a problem and fix it. This is by far, in my opinion, the best shop to have anything done in Red Bluff.

- Zachary E (5-Star Google Review)

I've brought multiple vehicles to Kupers Automotive in Red Bluff, CA I've always received great customer service down the line; from the mechanics to the managers to the owners, they will take the time to communicate all the issues with the vehicle with no rushing customers or up-selling services. I definitely recommend Kupers for all your vehicle repairs.

- Bootsie B (5-Star Google Review)

We are having an intermittent issue with our Equinox, and stabil trak message comes up along with power loss on occasion. Although they were not able to pinpoint the issue at this time, they are willing to work with us to get it resolved eventually. They did not charge us anything at this time. We are very pleased with their service and friendly staff. I will be taking all my vehicle needs to them from now on.

- Ken J (5-Star Google Review)